Cookie Policy

Last updated: October 7, 2025

This Cookie Policy applies to citizens and legal permanent residents of the European Economic Area, United Kingdom, Norway, Canada, United States, and Japan.

The date format used is DD.MM.YYYY HH:mm:ss (24-hour format, UTC offset). You can revoke your consent at any time by clicking the 'Revoke Consent' link. Accepting all cookies grants permissions for Google Analytics 'analytics_storage', 'ad_storage', 'functionality_storage', 'personalization_storage', 'security_storage', 'ad_user_data', and 'ad_personalization'. Accepting necessary cookies only grants permissions for Google Analytics 'analytics_storage', 'functionality_storage', and 'security_storage'.

When you accept cookies, we use Google Analytics to collect and analyze information about your visit to our website. Google Analytics is provided by Google LLC (based in the United States). Google processes your data in the United States, which is a country outside the European Economic Area. Data transfers to the US are protected by Standard Contractual Clauses approved by the European Commission. You can learn more about how Google processes your data in their Privacy Policy.

We also use Zoho SalesIQ to collect and process information about your visit to our website. This includes: pages you visit and time spent on each page, your device information (browser type, operating system), your IP address and general location, how you interact with our website. This information is processed by Zoho Corporation Pvt. Ltd. (based in India) and its European subsidiary Zoho Corporation B.V. (based in the Netherlands) in accordance with their privacy policy. The data is used to improve our website and provide better service to our visitors. You can learn more about how Zoho processes your data in their Privacy Policy.

1. Introduction

Our website, pikkuna.fi (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

Legal basis for processing: The legal basis for processing personal data through cookies depends on the type of cookie:

  1. Necessary cookies: Our legitimate interest in ensuring the basic functionality and security of our website (GDPR Article 6(1)(f))

  2. Analytics and marketing cookies: Your explicit consent (GDPR Article 6(1)(a) and ePrivacy Directive)

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Marketing Pixels

We use marketing pixels from Facebook (Meta Platforms Inc.) and TikTok (ByteDance Ltd.) to measure the effectiveness of our advertising campaigns, track conversions, and show you relevant advertisements on these platforms. These pixels collect information about your visit to our website, including pages viewed, products viewed, and purchases made.

Both Facebook and TikTok process your data in the United States, which is a country outside the European Economic Area. Data transfers to the US are protected by Standard Contractual Clauses approved by the European Commission. You can learn more about how they process your data:

  1. Facebook (Meta): Privacy Policy
  2. TikTok: Privacy Policy

5.5 Overview of cookies

Below is a detailed overview of the cookies we use on this website:

NamePurposeProviderDurationType
cookieConsentStores your cookie consent preferencespikkuna.fi1 yearNecessary
_gaGoogle Analytics — distinguishes usersGoogle LLC2 yearsAnalytics
_gidGoogle Analytics — distinguishes usersGoogle LLC24 hoursAnalytics
_gat_gtag_*Google Analytics — throttles request rateGoogle LLC1 minuteAnalytics
salesiq_*Zoho SalesIQ — visitor tracking and chatZoho CorporationSession / 1 yearAnalytics
_fbpFacebook Pixel — tracks user behaviorMeta Platforms90 daysMarketing
_fbcFacebook Pixel — stores click IDMeta Platforms90 daysMarketing
_ttpTikTok Pixel — tracks user behaviorByteDance Ltd13 monthsMarketing
_tt_enable_cookieTikTok Pixel — enables cookie trackingByteDance Ltd13 monthsMarketing

5.6 Cookie retention periods

Cookies are stored for different periods depending on their type and purpose:

  1. Necessary cookies: Stored until you close your browser (session cookies) or for up to 1 year

  2. Analytics cookies: Stored for up to 2 years (Google Analytics) or up to 1 year (Zoho SalesIQ)

  3. Marketing cookies: Stored for up to 13 months (TikTok) or up to 90 days (Facebook)

You can delete cookies at any time through your browser settings. See section 7 for more information.

6. Consent

When you visit our website for the first time, we will show you a cookie banner with an explanation about cookies. You can choose to:

  1. Accept all cookies — including analytics and marketing cookies

  2. Accept only necessary cookies — only essential cookies for website functionality

  3. Reject all non-necessary cookies — only essential cookies will be placed

As soon as you make your choice, we will place the cookies you have consented to. You can change your consent preferences at any time by clicking the "Revoke consent" link at the top of this page. You can also disable the use of cookies via your browser settings, but please note that our website may no longer work properly.

6.1 Manage your consent settings

You can revoke your cookie consent at any time by clicking the "Revoke consent" link at the top of this page. This will clear your consent preferences and reload the cookie banner, allowing you to make a new choice.

7. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  1. You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.

  2. Right of access: You have the right to access your personal data that is known to us.

  3. Right to rectification: You have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.

  4. If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

  5. Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.

  6. Right to object: You may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu) at https://tietosuoja.fi/en/home.

9. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Suomen Pehmeä Ikkuna Oy
Teollisuustie 10, 54800 Savitaipale, Finland

Website: https://pikkuna.fi/
Email: info@pikkuna.fi

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