No, customer pickup from our production facility in Savitaipale is not available. Our facility is exclusively dedicated to manufacturing operations, with no customer service infrastructure, reception area, or staff assigned to handle pickups. This policy ensures safety, maintains production efficiency, and ultimately benefits all customers through faster turnaround times.
Why Pickup Isn't Offered
Our Savitaipale facility operates as a focused manufacturing workspace where skilled craftsmen produce custom clear vinyl curtains in a controlled environment. The facility layout prioritizes production flow—cutting tables, welding stations, quality control areas, and material storage—not customer interaction. We have no reception desk, waiting area, or staff available to process pickups during business hours. More importantly, manufacturing facilities involve safety hazards (machinery, chemicals, heavy materials) that make customer access inappropriate and legally problematic. Insurance and liability regulations prohibit untrained visitors from entering active production areas, and designating a separate pickup zone would require costly infrastructure that would ultimately increase prices for all customers.
Professional Shipping Is Included and Reliable
Every Pikkuna order includes professional shipping directly to your address—it's built into your order price, not an add-on charge. We package each curtain carefully in protective wrapping designed to prevent damage during transit, even for large or complex orders. Shipping carriers we use provide tracking information so you can monitor your package's journey and plan for delivery. Most customers receive their orders within 3-7 business days after production completion (depending on destination), which is often faster than coordinating a personal pickup trip to Savitaipale, especially for customers located hundreds of kilometers away in other parts of Finland or Europe. The shipping process is completely hands-off for you—no need to arrange transportation, rent a vehicle large enough for oversized curtains, or take time off work to drive to our facility.
Advantages of Direct-to-Address Delivery
Beyond convenience, direct shipping offers practical benefits: Your curtain arrives protected in manufacturer packaging until you're ready to install it—no risk of damage during transport in your personal vehicle. Large or multiple curtains (which can be bulky and awkward to transport) are handled by professional logistics providers with appropriate vehicles and equipment. You can have your order delivered to your installation site even if it's different from your billing address—perfect for second homes, rental properties, or business locations. If you're not home during delivery, most carriers offer flexible options
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