We ship all orders from Finland, which is a member of the European Union. Whether you'll need to pay any taxes or duties upon receiving your order depends on your delivery location.
Orders Within the European Union
If you're ordering to any EU member country, you won't need to pay any additional taxes, customs duties, or import fees when your order arrives. The price you see at checkout includes all applicable VAT, and since we're shipping within the EU single market, there are no customs procedures or border fees. Your package will be delivered directly to you without any stops at customs and without any additional charges—simply receive your order and enjoy your new Pikkuna.
Orders Outside the European Union
If you're ordering to a country outside the EU (such as the United Kingdom, Norway, the United States, Canada, or Japan), your order may be subject to local import taxes, customs duties, or VAT charges upon arrival in your country. These fees are determined by your country's customs and tax authorities, not by us—they vary widely depending on your location, the declared value of the goods, and local import regulations.
What This Means for You
We cannot predict or calculate these potential import charges in advance, as they depend entirely on your country's specific rules and the decisions made by local customs officials. Before placing your order, we recommend checking with your local customs office or tax authority to understand what fees might apply to imported goods from Finland (EU). This will help you budget appropriately and avoid surprises when your package arrives. If customs fees are assessed, you'll typically need to pay them directly to the delivery carrier or customs office before your package is released to you.
Documentation We Provide
For all international shipments outside the EU, we include a commercial invoice with your package that accurately declares the contents and their value. This documentation helps ensure smooth customs processing. If your customs authority requires any additional documentation, please contact us and we'll be happy to provide whatever is needed to facilitate your delivery.
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